
Companies with well-trained managers had significantly lower employee turnover rates than those without well-trained managers. And this turnover has cost companies $223 billion in the last five years.

The high cost of toxic workplace culture report shows that 60% of employees who left blamed their managers. This is a problem because, during those early years of transition into a leadership role, new managers are expected to perform at the same level as their more experienced colleagues. This means managers don't get formal training for a whopping 10 years into the leadership role. After promotion, many don't get the necessary training until they are 42. Most people in these companies become supervisors at age 30 and stay in that role for nine years. Harvard Business Review reviewed the training of over 1700 leaders across different organizations. Why is it critical to train new managers?

Little wonder, 98% of managers feel new managers need more training to deal with crucial issues such as employee turnover, project management, and more.
First time manager training program professional#
James holds a number of qualifications in project management, emotional intelligence, behavioural and personality type tools, and is a member of the Professional Speakers Association.Corporations spend more to develop senior leaders than train new managers. He is regularly invited to guest speak at events, often asked to share his expertise on people's natural behavioural and communication styles, and provide valuable ways in which people can adapt their own style to engage audiences when presenting, and win business when pitching. He is passionate about bringing clarity, direction and a sense of purpose to individuals, teams and organisations – all aimed at helping people and organisations grow and become better for themselves and their customers. His work spans the range and diversity of a typical business, running leadership and talent development programmes, providing 1:1 coaching and business consultancy. James has built up his experience over 20+ years working with organisations across many sectors including telecommunications, travel, insurance, banking and FMCG.
First time manager training program how to#
How to deal with unacceptably poor performance.How to manage team members who are older and more experienced than you.How to manage different generations in the workplace - Baby boomers, Gen X, Gen Y and Gen Z.How to deal with team members who think they should have got your job.


